Frequently Asked Questions

Can I exchange an item?

Yes! We offer exchanges for most items within 7 days of purchase. If you'd like to exchange your item for a different size, color, or model, simply follow our easy exchange process.

Do I need to pay for return shipping?

If the exchange is due to a defect or error on our part, we will cover the return shipping costs. If the exchange is for personal preference (e.g., wrong size or color), return shipping will be at your expense.



What condition should the item be in for an exchange?

To be eligible for an exchange, the item should be unused, in its original packaging, and in the same condition as when it was received. If the item is damaged or used, we may not be able to process the exchange.